University Preparatory Academy Charter School
Procedures for Addressing Concerns

Positive relations between the School and its parents and families are a
primary concern. For that reason, every effort will be made to handle disputes in the most positive way possible. The following steps have been outlined in order to facilitate resolution of such issues:

Step 1

Make an appointment to clarify issue with your student’s teacher.

Step 2

Make appointment to clarify issue with the school administrator.

Step 3

Contact Academica
Phone - 305-669-2906
Email - [email protected]

Step 4

Academica will put you in contact with the Board Appointed Parent Liaison for your school.

Step 5

State concerns at a scheduled Governing Board meeting. All complaints should be provided to the Board in writing (assistance available upon request) via Kelly Mallon / Board Liaison (contact information below) at least 3 days prior to a regular scheduled meeting.

Kelly Mallon
Board Liaison
Email: [email protected]
Mailing Address: 6340 Sunset Drive, Miami, Florida 33143 Fax: (305) 669-2906